Services Offered: We provide cost-effective solutions tailored for small businesses and individuals, enabling them to compete effectively with larger brands, thereby enhancing sales, generating leads, attracting more foot traffic, and augmenting revenue.
Differentiation between Domain Name and Website: A domain name acts akin to a newly constructed home without a designated street address; while functional, it lacks a clear point of reference for visitors. Conversely, a website serves as the tangible address, readily accessible via search engines or direct entry. Essentially, a domain name is the foundation, whereas a website represents the visible facade.
Utilizing Personal Domains: Clients may seamlessly transfer existing domain names to our platform or retain their current hosting arrangements, with the assurance that we will construct and manage their websites accordingly. Alternatively, new domains can be registered through our services. We offer dependable domain registration and hosting services, featuring 99% uptime alongside unlimited hosting and maintenance encompassed within all packages. Furthermore, clients can integrate additional domains they own at no supplementary cost.
Professional Email Provision: Each package includes complimentary professional email addresses for team members, a feature uncommon in the industry where such services typically entail recurring monthly charges. Clients can enjoy up to four free email addresses, accompanied by enhanced online marketing offerings.
Website Visibility on Search Engines: We facilitate free Search Engine Optimization (SEO) services, ensuring that clients’ businesses and websites achieve prominent visibility across various search engines.
Cancellation Policy and Refunds: We offer a 15-day money-back guarantee from the date of purchase, underscoring our commitment to client satisfaction. Should circumstances necessitate, clients can request a refund promptly.
Access to Website Backend: Clients retain full access to the backend of their websites, empowering them to make alterations, upload content, adjust settings, and more. Our team provides comprehensive guidance throughout this process.
Customer Support Availability: Our support team is accessible from 9 am to 6 pm EST, Monday to Friday, via phone, WhatsApp, email, or text message. Prompt responses are guaranteed, reflecting our dedication to resolving queries and addressing concerns efficiently.
DIY Website Building Option: For clients equipped with the requisite technical skills and time, we offer a do-it-yourself (DIY) website service in collaboration with our partner, Zipafar.com .Conversely, for those preferring professional assistance, our team stands ready to assist.
Website Deployment Timeline: The timeframe for website deployment varies based on client preferences, with expedited delivery incurring additional costs. Further details can be obtained from our “Request A Quote” page.
Content Creation Assistance: Clients are encouraged to furnish content reflecting their business ethos and offerings. However, should time constraints hinder content creation, our team offers professional assistance at an additional fee.
Company Operations and Promises: Castafar manages the registration, hosting, construction, design, and ongoing management of client websites. We uphold our commitments, refunding any express builder fees in the event of unforeseen delays, and maintain transparency regarding project timelines.
Website Security Measures: We prioritize website security, providing SSL certificates free of charge to all managed websites. Additionally, our hosting infrastructure leverages leading providers such as GoDaddy, ensuring robust data protection measures.
Sign-Up Process: To commence services, clients select a suitable plan and proceed with payment. Our team initiates contact within 24-48 hours to collect requisite materials, including logos, images, and videos, facilitating the commencement of website customization.
Scope of Services and Price Point: Details regarding the types of websites supported and pricing considerations are outlined in our Terms of Service. Our pricing structure is designed to accommodate small businesses, prioritizing affordability and accessibility.
Ownership Rights: Clients retain full ownership of their websites and can migrate them to alternative hosting providers at their discretion, underscoring our commitment to client autonomy and satisfaction. While we strive for continued partnership, clients are under no obligation to remain with our services.
Pricing Philosophy: Our competitive pricing reflects a commitment to democratizing website ownership, enabling small businesses to establish an online presence without incurring substantial financial burdens.