We offer affordable services to help small businesses and individuals to be able to compete with big brands and get more sales, leads and see more customers walk through their doors and increase revenue.
Questions:
- What is the difference between a domain name and website?
A domain name is like a newly built home without a street address assigned to it yet, you can sleep in and do everything else you want, but if someone needs to visit you they would have a hard time finding you without an actual street address, but you still have somewhere to live.
On the other hand the website is actually the street address and when you provide it to someone all they have to do is to put it on their GPS and it will take them straight to your door. So you can register a domain name and do nothing with it or just use it to receive emails or until you’re ready to actually work on building your website. You cannot have a website without a domain name. Bottom line: You may have a place to live, but your address is unknown.
Can I use my own domain?
Yes, if you already own a domain we make it easy for you to transfer it over to us or you keep your hosting where it’s not a problem at all we will just build and manage your website. Or you can register your new domain with us. We do offer great domain registration and hosting services with 99% uptime, Unlimited hosting and maintenance are included in any package you chose to purchase. Once again, you are also able to connect additional domains you already own at no extra cost.
What about professional emails?
Professional email addresses, we want you to know that every package comes with professional emails addresses on us “FREE” every member on your team can have their own email address. Everywhere else you go you will pay a recurring monthly fee for each email address you create. But with us you get up to 4 email addresses for FREE and enhanced online marketing on our plans.
Will my website be listed on Google?
Yes, we offer free SEO ( Search Engine Optimization) your business name and website will be discoverable on search engines everywhere.
Can I cancel my Services?
Yes, you sure we offer a 15 days money back guaranteed from the very first day you made your purchase. If you’re unsatisfied or something unexpected happened to you or your business, just let us know and we will give a refund.
Will I have access to the backend of my website?
Definitely, it’s pretty easy and we can show you how to do that. We will walk you through the process and you can make changes, upload images, videos, change settings and more.
What about support?
We are available 9am-6pm EST. Mon-Fri to talk to you and to address any concern you may have about a product, or just need some guidance to navigate through your website back or front end. And you can always chat with us anytime on WhatsApp as well. We love receiving emails and text messages and we reply back within minutes just give it a try.
Can I build the website myself?
Building a website can take hours, days, weeks, months and sometimes up to a year.
We build website for our customers everyday and they are very happy, nonetheless some of our customers have the tech skills and the time it takes to build their onw websites and all they need are the tools to build. And the answer to the question is yes, you can we offer a do-it-yourself (DIY) website service in coalition with our partner Zipafar by visiting their website: ww.zipafar.com
But for those who don’t have the time or tech skills to do it themselves, hey, we are here for you anytime you need us.
How long it takes for my website to be up and running?
It depends on how soon you want it. Because it may cost you a little bit extra if you want it within a short time frame. Please check out our “request A Quote” page.
Who creates the contents for my website?
You do, you know your business more than anybody else, you know where the ideas came from, your failures and struggles, your ups and downs, you can tell the story better, but if for whatever the reason, maybe you are very busy with putting other things together and you just don’t have the time to do it so we got your back. If you are unable to write or create your contents, your home page, terms of service, about us page description ect. We can help but it will cost you a fee. So if you need help in that particular area let us know, because we can help you.
What exactly does Castafar do?
We register, host, build, design and manage your website.
We launch your website according to the date and time we’ve provided you.
Does Castafar keep its promises?
Yes we do, and if for some reason(s) we will not be able to launch your website on time, any extra fee you have paid for “Express Builder” will be refunded without question. And we will also let you know ahead of time of any possible delay.
How secure is my website?
Your website is very much secure, every single website we manage receives an SSL certificate FREE of charge so that your customers can feel comfortable when browser your website specially when making a purchase on your website, also includes everything you need to sell online. All our data is stored on the world’s biggest websites provider servers (Godaddy)
I’m ready, what do I have to do to sign up?
First thing first, you will need to choose the right plan for your needs, for us to start building your website. After choosing the right plan for your particular needs, proceed to making your payment. Once you have completed your purchase, we will contact you within 24-48 hours to collect all the needed materials to get started.
You will need to send us (logos, images and videos) related to your business, so that we can put things in their proper place and customize your website.
Does Castafar host, build and manage any type of websites?
Please check out our (Terms of Service ) page about that. But honestly we don’t, there are rules and regulations we have to live by, here in the United States and as a business you must be willing to say no sometimes because not every deal is a good deal.
Why are your prices so low?
Because we simply want to help small businesses grow larger and they don’t have to take on big loans to have a website. Because they can’t invest a lot of money or time on a website. So we make easy for everyone.
Who is the rightful owner of the website?
You are, you can take it with wherever you want, to another web hosting company anytime you want to. We are managing your website for you and we do hope that you would stay with us, but you’re not obligated to stay with us you have a free will.